Where do I wait for my HQ Shuttle? After booking your ticket, the app will display exactly where to meet the bus. When it’s time for your ride,...
Can I change the date/time of my ticket? Yes. You can always edit a ticket by going to the tab “Tickets”, finding the ticket you wish to modify...
Can I change the pick-up/drop-off location on my ticket? Yes. As long as the station is located within the town your ticket is valid for, you can always edit...
How can I cancel my ticket? All tickets can be easily canceled through the app. Select the tab “Tickets”, click on the “Edit” button on top...
How do I add an additional rider to my ride? Unfortunately you can’t. Each rider must purchase their own ticket on their own app and present it individually to the...